The Regulation of the Energy Market Regulatory Authority on the Amendment of the Natural Gas Market Distribution and Customer Services Regulation was published in today’s issue of the Official Gazette.
Accordingly, the subscriber connection feewill be collected for once only during the conclusion of the connection agreement, and this fee cannot be refunded after the production of the service line has started.
If the construction of the service line has not started, the subscriber connection fee will be refunded within 5 working days upon the request of the requester.
If the connection fee for the same address has been collected before, this fee will not be collected again.
Customers who demand to pay the subscription fee in installments will be paid at least 3 equal installments to their credit card.
Project design and construction of interior installations can be done by the owner of the independent section, the owner of the building or facility or their authorized representatives.
In order to guarantee its receivables, the distribution company counter According to the preferences of the subscribers, a security fee will be collected from the subscribers who use prepaid meters, in cash or credit card, in cash or in installments, for once, but no security fee will be collected from the subscribers using prepaid meters.
In addition, if for any reason the security deposit was not received at the time of subscription, then this fee cannot be requested until a new contract is made for the same address.
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